Privacy Policy
This Privacy Policy explains how Ladder Financial LLC ("we," "us," or "our") collects, uses, and protects your information.
Information We Collect
We collect information you provide directly — such as your name, email address, phone number, and any details you share through our website forms or chat widget — along with basic technical data from your visit.
How We Use Your Information
- To respond to your inquiries and provide the coverage information you request;
- To contact you by phone, email, or text message (with your consent) about our services;
- To schedule and manage appointments;
- To improve and secure our website and services.
SMS / Text Messaging & Mobile Opt-In
When you opt in to receive text messages, we collect your mobile number and consent solely to send you the messages you requested. No mobile information — including phone numbers and SMS opt-in or consent data — will be shared with or sold to third parties or affiliates for their marketing or promotional purposes. Your text-messaging consent is not shared with any third parties. You may opt out at any time by replying STOP, or reply HELP for assistance.
How We Share Information
We share information only with service providers that help us operate (for example, our CRM and messaging provider, LeadConnector), with insurance carriers when you request a quote or coverage, or when required by law. We do not sell your personal information.
Data Security
We use commercially reasonable measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request access to, correction of, or deletion of your personal information, or opt out of communications, by contacting us using the details below.
Contact Us
Ladder Financial LLC
94 W Sycamore Ln, Vineyard, UT 84059
(385) 452-9061 · [email protected]
Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision.